Returns & Exchange Policy

Thank you for shopping with us! Our goal is to ensure you are completely satisfied with your purchase. This Returns & Exchange Policy (“Policy”) outlines the terms and conditions for cancellations, returns, and exchanges. Please review the details carefully.

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1. Cancellations

Orders can be cancelled before shipment. In this case, you will receive a full refund. However, once the item has been shipped and delivered, it is subject to the Returns & Exchange clauses outlined below.

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2. Non-Eligible Items

The following items are non-returnable, non-refundable, and non-exchangeable:

• Perishable items such as food, flowers, newspapers, or magazines

• Intimate or sanitary products

• Hazardous materials, flammable liquids, or gases

• Gift cards

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3. Receipt of Goods: Returns & Exchange

It is your responsibility to inspect products upon receipt. If you receive a defective, damaged, or incorrect item, please do not accept the package. Return it to the delivery person. If the delivery person refuses, contact us within 24 hours of delivery to report the issue.

Returns or exchanges due to defective or damaged items will only be accepted within 24 hours of receipt. Please be prepared to provide pictures of the defective or damaged items.

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4. Return Policy

For items eligible for return, the following conditions apply:

• Items must not be part of the non-eligible list mentioned above.

• Items must be unused, in their original condition, and in the original packaging.

• Any signs of usage, damage, or missing parts will make the item ineligible for return.

• Return requests must be made within 24 hours of receipt, including the delivery date.

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5. Exchange Policy

For items eligible for exchange, the following conditions apply:

• Exchange requests must be made within 24 hours of receiving the product.

• The item must be defective or damaged.

• Items must not be part of the non-eligible list mentioned above.

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6. Procedure for Returns/Exchanges

To return or exchange your product, please contact us at:

📞 +91-9949903151

📧 returns@skepick.in

Shipping costs for returns or exchanges are non-refundable. If a refund is issued, the return shipping cost will be deducted from the refund. Exchange processing times may vary based on your location.

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7. Refunds

Once we receive and inspect the returned items, we will process the refund according to the terms of this policy. If approved, the refund will be credited to your original method of payment (credit card, debit card, etc.) within a certain number of days.

We recommend purchasing shipping insurance, as we do not guarantee the receipt of returned items.

If you need assistance or experience delays, please reach out to us at:

📧 support@skepickstore.com

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8. International Orders

For International Customers, we do not accept returns, refunds, cancellations, or exchanges. Please confirm with your country’s customs office regarding the import regulations before purchasing.

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By purchasing from us, you acknowledge and accept these terms. Thank you for choosing us for your shopping experience!